1. Acceptance of Terms

By accessing and using Spa Connect (spaconnect.in), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Description of Service

Spa Connect is an online platform that connects users with spa and wellness service providers. We provide:

• A directory of spa and wellness businesses
• Information about spa services, pricing, and locations
• Lead generation and booking request services
• User reviews and ratings

Spa Connect acts as an intermediary platform and does not directly provide spa or wellness services.

3. User Accounts

To access certain features, you may need to create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Be responsible for all activities under your account

4. User Conduct

You agree not to:

• Use the platform for any unlawful purpose
• Submit false, misleading, or fraudulent information
• Harass, abuse, or harm other users or businesses
• Attempt to gain unauthorized access to our systems
• Use automated systems to access the platform without permission
• Post spam, malware, or malicious content

5. Business Listings

Spa businesses listed on our platform are independent entities. Spa Connect:

• Does not guarantee the quality of services provided by listed spas
• Is not responsible for disputes between users and spa businesses
• Reserves the right to remove listings that violate our policies
• May charge fees for premium listing features

6. Booking and Appointments

When you submit a booking request through Spa Connect:

• We forward your request to the selected spa
• The spa will contact you to confirm the appointment
• Final booking confirmation is between you and the spa
• Cancellation policies are determined by individual spas

7. Intellectual Property

All content on Spa Connect, including text, graphics, logos, and software, is the property of Spa Connect or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our permission.

8. Limitation of Liability

Spa Connect is provided “as is” without warranties of any kind. We shall not be liable for:

• Any indirect, incidental, or consequential damages
• Loss of data, profits, or business opportunities
• Actions or omissions of third-party spa providers
• Service interruptions or technical issues

9. Indemnification

You agree to indemnify and hold harmless Spa Connect, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the platform or violation of these terms.

10. Modifications

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting. Your continued use of the platform constitutes acceptance of modified terms.

11. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Bangalore, Karnataka.

12. Contact Information

For questions about these Terms and Conditions, contact us at:

Email: legal@spaconnect.in
Address: Bangalore, Karnataka, India